The room was spacious, but parking cost €8 per day unjustified.

The breakfast offered a solid variety that could kickstart anyone’s day, and the expansive parking area was a plus, even if it comes at a price. Space in the double rooms was decent enough for what I expected from the facility.

The absence of air conditioning turned my room into a sauna, and the basic toiletries just didn't cut it for a supposed 4-star joint. The furniture looked like it was installed in a different era. it really needs updating. I wasn't impressed with the restaurant either. the limited menu didn't have the garlic sauce needed for my dinner choice, so I exited the hotel searching for food. the elevator was a nuisance, often leaving me stranded on the first floor with luggage in tow. It’s also puzzling to have two entrances with no guidance on which one to use, which made getting dropped off quite a hassle.

Positive, The room was spacious and one of the best we had during our trip. The staff was helpful, and I especially loved the outstanding breakfast selection. Parking was convenient, right in front of the main entrance, and the sauna was a highlight for relaxation. 😊

cozy, cozy, cozy

My stay in the Standard Double Room was truly delightful! The outstanding breakfast was a fantastic way to start my mornings, offering a variety of quality options that I absolutely loved. I can't get over how enjoyable the sauna was. it’s a huge draw for me and a reason to revisit!

would recommend 😊❤️

I loved the peaceful surroundings and beautiful views from the hotel! The food offerings were decent, but the bathroom was a tad cramped and outdated. 😅

the bed was uncomfortable. but breakfast was excellent, with a great selection of options. the staff were friendly and helpful. plus, the parking was very convenient!

easy access to museums and parks for quick city strolls

during my stay, I loved that the hotel was only about a 10-minute walk to the Stadtmuseum Hagen and just a few minutes more to the beautiful Hagen Open-air Museum, making it super convenient for my downtown explorations.

great room but parking fee was high

I enjoyed my stay in the Comfort Double Room! The breakfast was exceptional, packed with high-quality options. The sauna offered a serene experience, perfect for winding down. Plus, the view from my room provided a lovely backdrop to my mornings.

The €8 parking fee felt somewhat steep for the overall experience.

Welcoming atmosphere, ideal if you appreciate attentive staff and cozy accommodations.

This place suits me perfectly with great amenities like free wi-fi, 24-hour reception, and a lovely bar area. The staff once helped me print important documents, which I still remember fondly. I always recommend it for a city break!

The hotel is clean and in a great location close to dining options. I appreciated the spaciousness of the room, making it comfortable to move around. The breakfast had a good variety with quality options that started my day off well. Unfortunately, the lack of air conditioning made the room uncomfortably warm during our stay. We opened the windows for relief, but the noise from outside was disruptive, especially in the late hours. Staff service was inconsistent. while some were helpful, there were moments where they seemed unbothered by our needs. it felt more like a two-star experience with four-star prices.

This was a solid choice for a weekend in Hagen with great value for the money. The shower pressure was surprisingly strong, making my morning routine quick and enjoyable. Bring your own toiletries if you’re picky, as the provided ones are quite basic.

stayed for 2 nights and the mercure exceeded my expectations. the rooms were spacious and clean, making it a peaceful break. friendly staff and great breakfast added to my pleasant experience.

no air conditioning in the room.